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Getting started
Account setup, adding your first employees, and building your first schedule.

Scheduling
Templates, open shifts, shift swaps, and publishing schedules.
Time tracking
Time clock setup, reviewing punches, and exporting timecards.

Billing & plans
Trial, upgrading, downgrading, and payment questions.

Team & permissions
Adding managers, setting roles, and employee access.

Account & settings
Password, notifications, company profile, and data export.
Frequently asked questions
How do I add employees?
Go to Team → Add Employee. Enter their name, email, role, and position. They'll receive an invite to download the app.
Can employees see each other's schedules?
Employees see their own shifts and any open shifts. Managers and above see the full schedule.
How does the free plan work?
The Free plan supports up to 10 employees with no time limit. You can upgrade any time.
Can I cancel my subscription?
Yes. Cancel from Settings → Billing at any time. You keep access until the end of your billing period.
How do shift swaps work?
Employees request a swap in the app. The manager gets a notification and approves or denies with one tap.
Is there a mobile app?
ShiftServer is a progressive web app — it installs from the browser on iPhone and Android with no app store download needed.
Still have questions?
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